After Sales

True relationship with

our customers

True relationship with our customers

When we promise to complete the job in the shortest time, and in the best way, with high quality and accuracy, while providing the necessary requirements without any obstacles. We are talking about our after-sales service.

Our Team

We have provided four teams that ensure your comfort

Customer Service Team

The unified call center plays an important role, as it provides a single point of contact for all customers, speeds up our operations, and ensures that the customer is not dispersed among different contact numbers.

Technical Support Team

We guarantee that you will receive excellent service from our technical support team, as the team has the experience and sufficient knowledge to answer all your questions and help you solve any problems you may face.

Installation Team

We strive to provide equipment installation service as quickly as possible, where our trained installation team works efficiently and accurately to provide an impeccable experience for our customers. After installation, customers are provided with clear instructions on how to use the equipment properly and safely.

Maintenance Team

Our maintenance team is specialized and has the experience and knowledge to quickly and efficiently repair any problem. The team also works to provide periodic and preventive maintenance for the equipment to maintain its optimal performance.

Our Client's Testimonials

── "Al-Mohanad Company's after-sales support has been exceptional. They have promptly addressed any concerns or technical issues we have encountered, providing swift resolutions and ensuring minimal disruption to our operations. Their commitment to customer care is truly commendable."

Zakir Arshad

Maintenance Manager - Hotels Company Limited

── "Throughout our business relationship, Al-mohanad Company has consistently demonstrated professionalism, reliability, and an unwavering commitment to customer satisfaction. Their team is highly knowledgeable and skilled in the field of food service equipment, and they have always provided us with valuable insights and guidance in selecting the right products for our needs."

Ibrahim Mohamed

PM- I'M HUNGRY

── "What sets Al-mohanad Company apart is their dedication to delivering top-quality products. The equipment we have purchased from them has consistently exceeded our expectations in terms of performance, durability, and functionality. Not only have they provided us with innovative and cutting-edge solutions, but they have also ensured prompt delivery and efficient installation."

Khalid Al-zahrani

Operation Manager - International Foods Company

We Offer

What do we offeryou after the sale?

We offer complete after-sales services, from installation to maintenance, ensuring your equipment runs smoothly and efficiently.

Trained & Qualified Team

Our expert team is highly trained in maintaining and repairing commercial food equipment, providing quick and reliable technical support.

100% Guaranteed

Quick & Professional Installation

We ensure fast, efficient installation with careful scheduling and attention to quality in every detail.

Effective Maintenance

Our skilled maintenance team handles inspections, preventive care, and repairs to keep your equipment running smoothly.

Original Spare Parts

We provide genuine spare parts that meet manufacturer standards, ensuring quality and durability.

Technical Support

We offer prompt technical support remotely or on-site to quickly resolve issues and minimize downtime.

Periodic & Preventive Maintenance

Our regular maintenance services improve efficiency and extend the lifespan of your equipment.